Question & Answers

• How long will the delivery take?

  It's really quick! We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days. That still won't stop us from trying to get you your order faster. On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery

• Will all the products be shipped out together?

  We try to ship all products of an order together. However, sometimes few products of an order may get dispatched from different locations. If so, we might ship some products out first and ship the remaining in a separate shipment to ensure that you don't wait even a minute longer than you have to. We will notify you each time a shipment is dispatched or it is out for delivery; so that you can track it till we knock on your door.

• How can I track my order?

  You can track your order as soon as it is shipped out. Alternatively, you can also login to MYTRIDENT.COM and visit the ‘My Account' section to know your order status or else click on Track Order option and filled all the details.

• Will I have to be personally present to receive my order?

  We recommend that you receive the order yourself to ensure complete satisfaction. In case you are not present, the parcel will be delivered to the person available and this may be confirmed on call with you by our delivery executive. For security and validation, the signature of the receiver will be taken at the time of delivery.